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A service that ensures every patient has access to structured discussions with health educators about their condition and recovery while in hospital. This includes every eligible patient receiving an individualised discharge management plan and referral to cardiac rehabilitation - outpatient. Discussions may be delivered to the patient and family members and/or in group education sessions.
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Example Service Description: Monday to Friday. Education to all STEMI, NSTEMI, PCI, High Risk Factors and patients referred for cardiac surgery. Access to multidisciplinary allied health teams.
A structured education and/or exercise service that begins when referred patients have an initial assessment to identify their goals and develop an action plan that empowers them to adopt self-management strategies to:
These can be facility-based, home-based, phone-based or web-enabled.
Example Service Description: 10 Session program. Tuesday & Friday 7.15-09.30am; Monday & Thursday 7.15-09.30am.
An ongoing structured education and/or exercise service to help sustain activities and behaviours to realise long-term health benefits and decrease the risk of future cardiovascular events.
Example Service Description: 2 x week. Mondays/Fridays (6:00 – 11:00am) and Tuesdays/Thursdays (4:00 – 6:30pm). Patients must have completed the Outpatient program (offered for up to six months)
A dedicated multidisciplinary program of care for patients with chronic heart failure following hospitalisation. This involves:
Priority should be given to face-to-face management of patients, but remote management assisted by structured telephone support and telemonitoring should be considered for patients with limited access.
Example Service Description: Heart failure patients receive education on the benefits of exercise, managing of their condition (diet, sodium restrictions, fluid management, action plans) and access to a staged exercise rehabilitation program.
A service that provides care coordination and self-management support to help people with a range of chronic diseases (including cardiac patients) to better manage their condition and access appropriate services in order to improve health outcomes, prevent complications and reduce the need for hospitalisation.
Example Service Description: The program offers a broad range of services including healthy eating plans, tailored exercise programs, stress management, adopting a safe home environment aimed at improving quality of life.